FAQ

Questions

Do I have to sign a contract?

We have our clients sign a basic agreement on the rates agreed to prior to placement of accounts. This agreement locks in the rates agreed upon, giving you the assurance that there will be no unexpected rate changes or charges. 

What locations can you collect in?

While our agency is based in Lafayette, we are able to provide collection services across the entire state of Louisiana. 

Do you require a certain number of accounts to be placed?

No. There is no minimum account requirement to acquire our debt collections services. You can have as little as one account or as many as a thousand!

Is there a limit on the dollar amount placed for collections?

We require a $100 minimum before placing a debt for collection unless there are multiple accounts that need to be placed. To learn more about our exceptions, please give us a call and we'll answer any questions you may have. 

What do you charge?

A major benefit of our debt collection services is our "no fee until we collect" guarantee. If we don't make a collection, then you don't pay a fee. Once a collection is received, our rates range from 15% to 50% depending on the type and age of the debt. 

Where is your office located?

While our office is located at 1405 Moss Street in Lafayette, Louisiana, we service the entire state of Louisiana. You can give us a call or send us a message. 

Are there any upfront fees?

No. We work on a contingency basis, meaning we only get paid if we collect. If we do not collect NO fee will be charged.

 

How can we help you?

Commercial

Early identification and timely placement of your Business to Business collection accounts is the key to a successful recovery.

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consumer

We understand the importance of abiding by the Fair Debit Collection Practices Act (FDCPA) and we follow it to a T.

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Medical

We’ll preserve your relationships with your patients while also providing a HIPPA compliant results-driven approach to recover your lost profits.

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Legal

Is filing a suit right for you? We'll help you decide through a careful evaluation of assets, garnishments, ability, and credit reports.

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Small Business

We understand the value of every customer. We’ll tailor our recovery services so you don't lose valued customers along the way.

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Tenant

Have tenants that owe you back rent or caused damage to your property? We'll take the frustration out of securing funds you're owed.

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Utilities

Trained in both effective collection strategies and skip tracing, our utility collection team lets you focus your time on providing quality services.

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And More...

Have another type of debt? Our customized processes are optimized for maximum results no matter the type of recovery. 

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